Voice & Data Communications Consulting
Are you confident you have the resources to select an appropriate and adequate voice and data communication system?
The increasing sophistication of voice and data communication systems makes the process of selecting a system difficult and time-consuming. Usually, the system goes beyond a telephone system to include elements such as voicemail, automated attendants and voice response units.
How we can help
Our technology risk management team helps you select a voice and data communication system that best fits the needs of your business.
Our approach to helping you select a voice and data communication system often includes the following elements:
- Develop system specifications based on a thorough evaluation of your current and future needs.
- Define areas within your business where telecommunications problems, bottlenecks, and inefficiencies occur, and where you anticipate significant changes in business operations or growth.
- Work with you to develop a technical Request for Proposal (RFP), which is submitted to local telecommunications vendors, and we help you analyze the vendor responses to ensure compliance with RFP specifications
As a result of our assessment, we provide you with a comprehensive report containing our findings and recommendations. In many cases, we also help oversee the installation of the system to ensure it works correctly.
This approach is designed to:
- Minimize the risk of selecting an inappropriate or inadequate system.
- Identify strategic business uses of voice and data communication systems and select an appropriate system to capitalize on those opportunities.
- Explore and evaluate new technologies and applications that make communication within and outside your company more efficient.
Why RSM McGladrey
At RSM McGladrey, we understand the unique challenges you face when selecting a voice and data communication system. We offer a customized, flexible approach that’s based on your needs.
With a low management-to-staff ratio, we give you senior-level attention and personalized service. And our information technology consultants have experience across a number of industries. This means we spend less time getting to know your industry and more time helping you find cost-effective solutions to address your voice and data communication needs.
